This is listed as new/other, because it comes from an open box. This item has never been used or tested. What you see in the picture is exactly what will arrive at your door! Thank-you for looking and your satisfaction is guaranteed.The item "CIRCLE under Cabinet Advanced Reverse Osmosis Water Filtration System RC100" is in sale since Friday, May 14, 2021. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Water Purification\Water Filters". The seller is "rlw6638" and is located in Rockford, Illinois. This item can be shipped to United States.